Digital Payments & Retail Solutions

Exceeding Evolving Customer Expectations

Unleash Revenue Potential with Our All-In-One Omni-Channel Payment Solutions

Unlock greater revenue by gaining deeper insights into your consumers and business with our comprehensive data collection methods. Personalise and target your engagement for maximum impact through omni-channel experiences that drive lasting loyalty. Our flagship Omni-channel Payment Acceptance Platform allows for seamless digital payment acceptance online, in-store, or on delivery. Benefit from fully managed solutions, including POS, issuing and acquiring solutions, authentication, contactless payments, and digital KYC.

Seamless Omni-channel Payments

Enhance your customers' payment experience with our highly secure and unified Payment Platform. Easily accept digital payments through multiple channels with a single API integration.

Secure Online Payments

Streamline your online payment acceptance with Etisalat Payment Gateway (EPG). Our platform offers robust security features, including multi-acquirer routing, tokenization, and a dual-layer fraud engine, as well as wallet and DCC acceptance. Enable multiple features across your brands using our unified API with customizations to suit your business needs.

Value-added Payment Services

Add value to your payment options with our range of value-added services, including Buy Now Pay Later (BNPL), Dynamic Currency Conversion (DCC), Donations, Wallets, UAE PGS acceptance, Loyalty Points, and Closed Loop Card acceptance.

Effortless PayByLink service

Simplify payment collection from your customers with our Pay by Link solution. Start accepting payments quickly and securely without any IT integration or a website or mobile app. Send payment links via email or SMS with pre-defined amounts and validity, without requiring customer registration.

In-store Payment Options

Streamline in-store transactions with our range of Managed POS solutions. Keep up with the latest trends by accepting contactless payments using our SoftPOS solution, which transforms a smartphone into a payment terminal.

Flexible Delivery Payments

Accept payments on the go with mCashier, our delivery mobile POS solution. The application enables contactless card payments, as well as registering cash, cheque, and even Emirates ID scans for a seamless experience.

Efficient Unattended Payments

Automate customer transactions and reduce manual labour costs with our Managed Kiosk solution. Our advanced multi-function kiosks can be customised to fit your business requirements, accepting payments through cards, cash, coins, and cheques.

Issuing & Acquiring

Trust us to manage the platform capabilities for Issuing & Acquiring so you can focus on managing your financial products and customers.

Our fully managed and hosted Issuing Solutions include Card Management, Access Control Server with SMS/Email integration, Mobile Wallets, Travel Prepaid Cards, and Closed Loop cards. Enjoy high scalability and 24/7 proactive support.

Our comprehensive range of fully hosted and managed Acquiring platforms include Transaction Processing, Terminal Management, Merchant Management, Key Management, Payment Gateway, Fraud Engine, and value-added services.

Let us handle the operational tasks of running your POS network. Focus on your business while we provide an end-to-end managed service, including Terminal procurement, Inventory Management, Application development, TMS hosting & management, deployment, and field services, all supported by our 24/7 IoT command centre monitoring.

Our fully managed and highly scalable Digital Banking Solutions allow you to offer innovative, quick-to-market products, including Lending, Virtual Accounts, Remittances and Bill Payments, Digital Onboarding, QR-based Payments, and more.

Our Merchant Plug-in (MPI), certified for 3DS 2.0, is available for Merchants, PSPs, FinTechs, Acquirers, and other digital payment enablers.

Digital Authentication

Online Biometric Verification

Confirm your customers' identity in real-time with our online biometric verification platform, complete with hardware and integration into relevant ID authorities and your back-end applications for use in digital KYC and onboarding processes. The solution can be combined with Mobile POS for Payment acceptance as well.

ID Recording on Delivery

Record and store customer ID information digitally with our mCashier Mobile POS solution, complete with automatic data pre-population into front-end or back-end systems.

 

Biometric Payments

Enhance security and streamline the payment process with our biometric authentication solution, featuring facial recognition technology and anti-fraud features for added security in both in-store and online payments.

Benefits

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Industry Certified Solutions

Our solutions have relevant industry certifications like PCI-DSS and EMVCo.

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Customization

We offer fully customizable solutions based on your requirements, with complete branding guidelines and built-in or connectable authentication.

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Secure Hosting

Our solutions are securely hosted in Etisalat One Public Cloud to meet industry security standards.

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Proactive Support

We provide proactive SLA fulfilment and remote monitoring through our 24/7 control and command centre.

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Centrally Managed

Our solutions can be centrally managed from your HQ, with role-based configuration workflows for administrators.

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Commercial Models

We offer flexible commercial models including Capex, OPEX, or hybrid to best fit your business.

Consumer Experience Solutions

Physical Experience

Elevate your customers' physical shopping experience by seamlessly connecting the physical and digital world. Offer a unique, user-friendly and interactive experience in your physical locations.

Transform your customer's in-store experience with state-of-the-art interactive digital signage. Choose from a wide selection of screens with media players and cloud-hosted CMS, all delivered as a turnkey solution with full installation, warranty and maintenance services.

Improve efficiency and reduce wait times with our contactless self-registration kiosks. Ideal for hospitals, medical centres and visitor management, our solution also offers integrated payment acceptance for a seamless experience.

Streamline checkout with our machine learning and computer vision-based self-checkout options, including counters, carts, and unmanned stores. Enjoy a faster and more seamless shopping experience.

Revolutionise your customers' shopping experience with our AI-enabled smart vending displays. Featuring digital sensors and computer vision, our solution is fully integrated with back-end inventory and payment systems for full automation.

Drive digital transformation in the hospitality industry with our eHospitality solution. Enjoy interactive and remote contactless check-in/check-out, digital KYC, digital door keys, in-room experience, and integrated payment acceptance.

Immersive Experience

Immerse your customers in unforgettable experiences by merging the digital and physical worlds through cutting-edge AR, VR, and XR technologies, augmented by 5G connectivity.

AR and VR bring the digital and physical worlds together, allowing you to engage with information and content in a visually stimulating way. Take advantage of our high-speed data connectivity, including our 5G network, to create immersive experiences.

Pushing the boundaries of XR and 5G, we are leading the way towards a split-rendering architecture that delivers an efficient end-to-end solution, combining on-device processing, 5G, and edge cloud processing.

Stand out with holographic displays, showcasing your products with captivating "free-floating" 3D holograms that highlight their unique features and benefits.

Elevate your e-commerce platform with personalised recommendations and style advisors, complete with 3D AR wayfinding, to create a truly unique shopping experience for your customers.